Privacy Policy
Your privacy matters to us. This comprehensive policy explains how linkvarnex collects, uses, protects, and manages your personal information when you use our financial services and business strategy platform.
Information We Collect
Personal Information
When you create an account with linkvarnex, we collect personal information that you voluntarily provide to us. This includes your name, email address, phone number, business information, and payment details. We also collect information about your professional background, business goals, and financial objectives to better tailor our services to your needs.
| Data Type | Collection Method | Purpose | Retention Period |
|---|---|---|---|
| Account Information | Registration Form | Service Provision | Account Lifetime + 7 years |
| Payment Data | Checkout Process | Transaction Processing | 7 years per regulatory requirements |
| Usage Analytics | Platform Interaction | Service Improvement | 2 years |
| Communication Records | Support Interactions | Customer Service | 3 years |
Technical Information
We automatically collect technical information when you use our platform, including your IP address, browser type, device information, operating system, and usage patterns. This data helps us understand how our services are being used and allows us to improve platform performance and security.
Cookie Usage
linkvarnex uses cookies and similar tracking technologies to enhance your experience on our platform. These include essential cookies for platform functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. You can manage your cookie preferences through your browser settings.
How We Use Your Information
Information Sharing and Disclosure
linkvarnex takes a restrictive approach to sharing your personal information. We do not sell, rent, or trade your personal data to third parties for their marketing purposes. However, we may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in delivering our services. These include payment processors, email service providers, cloud hosting services, and analytics platforms. All service providers are contractually required to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation. This includes compliance with Australian financial services regulations, tax obligations, and responding to valid legal requests from law enforcement agencies.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner. We will notify you of any such change and ensure your data continues to be protected under this privacy policy or an equivalent standard.
Your Privacy Rights
Under Australian privacy law and our commitment to data protection, you have several rights regarding your personal information:
Access Right
You can request access to the personal information we hold about you. We'll provide you with a copy of your data in a commonly used format within 30 days of your request.
Correction Right
If you believe any of your personal information is incorrect or incomplete, you can request that we correct or update it. We'll make the necessary changes promptly.
Deletion Right
You can request that we delete your personal information, subject to certain legal and business requirements. We'll delete your data unless we're required to retain it for legal compliance.
Portability Right
You can request that we provide your personal information in a structured, machine-readable format so you can transfer it to another service provider.
Objection Right
You can object to certain uses of your personal information, particularly for marketing purposes. We'll respect your preferences and update our records accordingly.
Restriction Right
You can request that we restrict the processing of your personal information in certain circumstances, such as when you're disputing the accuracy of the data.
Data Security Measures
Technical Safeguards
- End-to-end encryption for all data transmissions
- Secure Socket Layer (SSL) certificates for website security
- Regular security audits and vulnerability assessments
- Multi-factor authentication for account access
- Automated backup systems with encryption
- Firewall protection and intrusion detection systems
- Regular software updates and security patches
Physical Security
Our physical infrastructure is hosted in secure data centers with restricted access, surveillance systems, and environmental controls. Only authorized personnel have access to servers containing your personal information.
Administrative Controls
We maintain strict internal policies regarding data access and handling. All employees receive regular privacy training, and access to personal information is limited to those who need it to perform their job functions. We conduct regular privacy impact assessments and maintain incident response procedures.
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.
Retention Periods
Account information is retained for the duration of your account plus seven years to comply with Australian financial record-keeping requirements. Payment information is retained for seven years as required by tax and financial regulations. Marketing communications preferences are retained until you unsubscribe or for two years of inactivity. Support communications are retained for three years for quality assurance purposes.
Deletion Process
When data reaches the end of its retention period, we securely delete it from our systems. This includes removing data from active databases, backup systems, and any associated logs. We use industry-standard deletion methods to ensure data cannot be recovered.
International Data Transfers
linkvarnex primarily operates within Australia, but some of our service providers may be located in other countries. When we transfer your personal information internationally, we ensure adequate protection through appropriate safeguards such as standard contractual clauses, adequacy decisions, or other approved mechanisms.
Cross-Border Data Protection
Any international transfers of your personal information are conducted in compliance with Australian Privacy Principles and applicable data protection laws. We maintain agreements with all international service providers to ensure your data receives the same level of protection as required in Australia.
Children's Privacy
Our services are designed for business professionals and adults. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child, we will take steps to delete that information promptly.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by email or through a prominent notice on our platform. We encourage you to review this policy periodically to stay informed about how we protect your information.
This privacy policy is effective as of March 15, 2025, and supersedes all previous versions.